Terms of Service

Effective Date: June 21, 2025

Welcome to NeuroPept. These Terms of Service ("Terms") govern your access to and use of the NeuroPept website (the “Site”), operated by HorizonBay Global Limited ("we", "us", or "our"). By accessing or using the Site, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Site.

1. Company Information

HorizonBay Global Limited
Golden Bear Centre
66 Chai Wan Kok Street
Tsuen Wan
Hong Kong
📧 Contact: neuropept@gmail.com

2. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Site in any way that violates applicable laws or regulations

  • Infringe upon or violate our intellectual property rights

  • Attempt to gain unauthorized access to the Site’s systems or data

  • Interfere with the Site’s security or functionality

3. Product Information and Availability

We strive to ensure all product descriptions, prices, and availability are accurate. However, we reserve the right to:

  • Correct any errors or omissions

  • Change or update information at any time without prior notice

  • Cancel or refuse orders if any information on the Site is inaccurate

4. Order Acceptance and Payment

Placing an order on the Site does not constitute a binding contract unless accepted and confirmed by us. We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product or service availability

  • Errors in product or pricing information

  • Fraud or suspected illegal activity

All payments are securely processed through trusted third-party providers. We do not store your payment information.

5. Shipping and Delivery

Shipping timelines and delivery estimates are provided for convenience and are not guaranteed. We are not liable for delays caused by shipping carriers, customs, or force majeure events.

6. Returns and Refunds

Please refer to our [Return Policy] for detailed information on product returns, exchanges, and refunds. (Add link if applicable.)

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, product names, and software, is the property of HorizonBay Global Limited or its licensors, and is protected by copyright, trademark, and other applicable laws. You may not reproduce, modify, or distribute any content without written permission.

8. Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, including:

  • That the Site will be error-free or uninterrupted

  • That any defects will be corrected

  • That the Site or servers are free of viruses or other harmful components

Use of the Site is at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, HorizonBay Global Limited shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to:

  • Use of or inability to use the Site

  • Any errors or omissions on the Site

  • Unauthorized access to or use of our servers or personal information

10. Indemnification

You agree to indemnify and hold harmless HorizonBay Global Limited and its affiliates, officers, and employees from any claims, damages, liabilities, and expenses arising out of your use of the Site or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of Hong Kong. Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

12. Dispute Resolution

The European Commission provides an online dispute resolution platform: https://ec.europa.eu/odr

We are not obligated to participate in dispute resolution before a consumer arbitration board.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact:

📧 Email: neuropept@gmail.com
📍 HorizonBay Global Limited
Golden Bear Centre
66 Chai Wan Kok Street
Tsuen Wan
Hong Kong