Shipping & Delivery

Estimated Delivery Time: 8–16 business days

We strive to process and ship your order as quickly and efficiently as possible. Please review the details below regarding our shipping and delivery process:

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

After processing, orders are shipped with an estimated delivery window of:

8–16 business days, depending on your location and local customs procedures.

Please note that actual delivery times may vary due to factors beyond our control, including customs delays, weather conditions, or courier service disruptions.

Shipping Regions

We currently ship to most international destinations. If your country is not listed at checkout, please contact us at neuropept@gmail.com for assistance.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (if available). You can track your package through the provided link or courier website.

Customs, Duties & Taxes

International orders may be subject to import taxes, duties, and customs fees levied by your local government. These charges are the responsibility of the recipient and are not included in the product or shipping price.

Lost or Delayed Shipments

If your order has not arrived within the estimated timeframe, please contact us at neuropept@gmail.com and we will assist you in resolving the issue.